Privacy policy 

At Madame & Co, we value your trust and are committed to protecting your personal information in accordance with the Privacy Act 1988.

. Information we collect

When you interact with us, we may collect personal information such as your name, contact details, order information and browsing activity.

We also collect limited technical data (such as IP address and device information) to ensure our website functions smoothly and securely.

. How we collect it

We collect information:

• when you place an order or contact us
• when you browse our website
• through trusted partners such as our e-commerce platform and payment providers

. How we use your information

Your information allows us to:

• prepare and deliver your orders
• communicate with you about your purchase
• provide customer care
• improve your experience on our website
• occasionally share updates or offers (you may opt out at any time)

. Cookies

We use cookies to enhance your browsing experience, understand how our website is used, and personalise content.

You can manage or disable cookies at any time through your browser settings.

. Sharing your information

We only share your information with trusted service providers who help us operate our business (such as payment processing, shipping and website hosting).

. International data transfers

Some of our partners may be located outside Australia.
Where this occurs, we take reasonable steps to ensure your information is handled securely and in line with Australian privacy standards.

. Security & retention

We take reasonable steps to protect your information and retain it only for as long as necessary.

. Your rights

You may request access to or correction of your personal information at any time.

. Contact

For any privacy-related questions, please contact us at :
hello@madameandcompagnie.com